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Online Services

You can contact us about a medical, administrative or prescription issue by clicking

Contact us online

NHS symptom checker 

Please click the following link and you will find lots information and advice           NHS Symptom Checker - Use the Right Service

On line services

GP online services allow you to access a range of services via your computer, mobile or tablet. Once you have signed up, you will be able to:

  • book or cancel appointments online
  • renew or order repeat prescriptions online
  • view parts of your GP record, including information about medication, allergies, vaccinations, previous illnesses and test results

You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at

How to sign-up

For more information, please contact reception or next time you visit the surgery, bring with you a piece of photo ID (passport, driving licence) and something with your address on like a bank statement but not a gas or electric bill. If you don’t have these, please talk to us and we will help you sign-up

the following link will enable you to read the CQC report

Repeat PrescriptionsManage your Repeat Prescriptions
Patient SurveyTake our patient survey
Cancel AppointmentsCancel any existing appointments
AppointmentsManage and book appointments
Change Contact DetailsChange your Contact Details
Your Clinical RecordUpdate your Clinical Record
Newsletter Sign UpSign up for our Newsletter

Welcome to Caskgate Surgery Online

Elswitha Hall has been a doctor's surgery since the turn of the 20th century. It is a Grade 11A Listed Georgian building which was built in approximately 1750.

In 1861 it was the birth place of Sir Halford John Mackinder, a noted geographer, administrator and explorer. In 1990 the surgery was extensively renovated and the new Mackinder Wing was built. We are committed to the principles of the National Health Service and each doctor tries to deal personally with his own patients.

Access For The Disabled  

The council car park at the front of the surgery has reserved car parking spaces for the disabled. Wheelchair access to the building is via a ramp at the main entrance. A disabled patients' WC Is provided on the ground floor. If you have difficulties with stairs please make the receptionist aware when you book the appointment and again on your arrival, and we can arrange for you to see the nurse on the ground floor. If access proves difficult to any of our disabled patients we would be happy to consider any suggestions for Improvement




(Site updated 04/08/2022)

Contact Details

Caskgate Street Surgery

Contact Telephone

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website